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What our customers think
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I cannot thank Sarah and the team at Other Music Australia enough. The customer service I received was completely outstanding throughout. All the hallmarks of good old fashioned dedication and commitment to the customer with complete professionalism. I will certainly be back. This experience is right up there with the best of the best for me. Thank you so much Other Music Australia!!
Colin Rhys-Jones4/18/2022Great service, speakers arrived promptly and work really well. Thank you.
Sounds of Soul Brisbane4/11/2022Very helpful and assisted with what we wanted. Ensured prompt delivery as well. Would highly recommend them to deal with.
Stephen Mabarrack1/09/2022 -
I purchased Faith Blood Moon Venus guitar from Other Music Australia, it is a beautiful, high quality and superb sound guitar. Sarah Whiting is one of staff members of Other Music Australia, who has given me an excellent and trusted service. I am very happy with the service and the product and I recommend this Other Music Australia to every one.
Vickers Mahaliyana1/09/2022Incredible product and service. Sarah showed immense kindness to ensure I was well-equipped in time for my concert! Highly recommend!
Innes Harriman12/09/2021Great service and prompt delivery faster than expected
Belinda Haste11/09/2021 -
Sarah is a warm friendly lady. The service is exceptional. She helped me when I was having problems finding what I needed.Highly recommended.
margaret sonter11/09/2021We worked with Sarah at Other Music to set up a program for my vision impaired son to be able to get the most out of his piano lessons. Sarah came up to see us, bought equipment we could test and gave us amazing advice on getting the best outcome. We're so grateful for her expertise and would highly recommend her.
Alyssa Blackburn11/09/2021Highly recommend Other Music. Great selection of music products and very helpful and friendly. Super fast delivery and fantastic communication, both before and after delivery. An excellent shopping experience!
Shena Dale8/09/2021 -
Loved dealing with the guys. They accommodated my request, had great communication and kept me updated, all while offering me the best price.Happy to work with them again.
kunarx8/09/2021Very friendly and helpful service with a great range of print music.
Holly Smith6/09/2021Friendly and efficient service. Great communication.
Craig Lane5/09/2021 -
User-friendly website and quick delivery. Would definitely recommend!
K Mc5/09/2021Brilliant service and prompt delivery. Most competitive price. Highly recommended!
Angelica5/09/2021Great acoustic fretless bass, excellent service and fast delivery. How good is that!
Les Johnston2/26/2021 -
Brilliant service and prompt delivery. Most competitive price. Highly recommended!
Angelica Parsons2/26/2021great individualised service for some piano books that were very hard to find!
linda beckmann2/26/2021I live in Australia and was trying to find - preferably in Australia - a fairly specialised musical work, Prokoviev's own piano setting of ten pieces from his 'Romeo and Juliet' ballet suite. I was delighted when I discovered through Google search that it was available from Other Music Australia. When I ordered it, it was not immediately available, but the owner contacted me immediately to discuss what options were open to me. I was happy to wait, and actually received the work very soon afterward. The customer service from Sarah was outstanding - warm, personal, friendly, informative, timely and coming from someone well qualified in, and very knowledgeable about, music. Highly recommended.
Marion Diane Villani2/26/2021 -
I highly recommend Other Music, and in particular Sarah. I was searching for music that was really difficult to find. Sarah not only located the music for me but was able to source it and send it to me for a really great price. She has kept me informed of the progress along the way with multiple emails. Thank you Sarah for your personalised and friendly service.
Rachel L2/26/2021Kids school packs made easy! Very friendly and highly recommended by our school community
Bec P2/05/2021I couldn't recommend Other Music highly enough. Sarah is a great person to deal with and really concerned about following up your purchase to make sure everything goes smoothly. Absolutely 5 out of 5!
Lindsay Barrett1/05/2021 -
Great customer service, got exactly what I needed and make the whole experience super easy!
James Scott1/05/2021Order was received very quickly. Enquiry was responded to quickly also. Overall one of the best shopping experiences I have had in a while
Susann Chandler1/05/2021Sarah was very helpful with advice on what equipment could might my needs for on line teaching.
Janet Silverton11/17/2020 -
Blown away by the amazing customer service I have received so far. I placed my order early this morning, and as soon as the store opened, received a call from Sarah to confirm my order and help with a discontinued item. Sarah was polite and professional and I knew I was in good hands. Tonight I found a follow up email confirming everything once again and with all the tracking numbers - she had remembered I was starting a new student next week and had organized priority shipping of my books. I will definitely be using again and recommending them to all my music teacher friends! Many thanks!
Carleen Steele11/03/2020Ordered ukulele strings and arrived at my house within 2 days. Was incredibly straightforward, texted them for help and they were super helpful and friendly. Will come back to in future, strongly recommend!
Grace Brunne10/10/2020Needed some special microphones to run some meetings and they were very helpful and sourced exactly what I needed and added the required input plug
Paolo Lencioni10/10/2020 -
Great service and prompt delivery.
Andrew Rembel10/10/2020Fantastic service and advice from Sarah and Andrew. The guitar is great quality that will withstand the use of a teenager with disabilities! Thanks guys!
Heidi Lambert9/10/2020Sarah went out of her way to get me the exact product that was right for me, at a great price and, with great follow up to make sure I was satisfied. Highly recommended!!!
Russel Gowrie9/10/2020 -
Fantastic place to purchase all your musical requirements, site is very user friendly and Sarah is an absolute delight to deal with. Her knowledge of the products she deals with is up there with the best and her commitment to customer satisfaction is paramount. Cannot recommend enough.
Mick Slimreverend9/10/2020Excellent customer service and fast postage great company
Marie Siogren8/10/2020Got a beautiful ukulele from the great range at Other Music. Quick shipping, thorough customer service and consideration.
Stacey Harman7/10/2020 -
Customer service is outstanding! Sarah is my go-to for any musical purchases; I wouldn't go anywhere else. Speedy replies and delivery. As Molly would say, "Do yourself a favour" and use Other Music.
Andrew Lange6/10/2020Fast delivery, great prices and amazing communication. That is why it is Other Music!
Wayne Boxall6/10/2020If you want the best, go with Sarah at Other Music! It truly is not like the others... you will actually get fast, friendly and experienced assistance!
Lynch & Paterson6/10/2020 -
Very good service and fast delivery!The books are also packed well.
Meng Yang5/10/2020Sarah went out of her way to help me with my order and I managed to source music through her that I had failed to find elsewhere. Thank you, Sarah!
Anna Symes5/10/2020prompt service and great products ...very happy with my parlour guitar...great bluesy sound....thanks heaps sarah
wayne mccool5/10/2020 -
great customer service 10/10
Luke Hayward5/10/2020Excellent service and great offers on products. Sarah is fantastic and a great help. She will assist her best to get the product that you need.
Rayvathi Ganesan4/10/2020Trifecta: Excellent personal service, competitive pricing and speedy delivery. Very pleased.
Miranda Selwood4/10/2020 -
I ordered my music on Thursday and it arrived on Friday. I was very happy with the service.
Mariel Hopper4/10/2020I recently placed an order with Other Music Australia. It was a simple easy process and delivery of items was super fast. I would highly recommend this company.
Vanessa Crowhurst3/10/2020Friendly and helpful, with a good range of stock!
Philip Griffin3/10/2020 -
Sarah was really helpful in providing all the necessary information over the phone. She went an extra mile to deliver our order personally than waiting for courier. Really appreciated that!! 👍
Vikram Patil3/10/2020Sarah could not be more helpful. I received my music promptly and the invoice followed as she said ti would. Easy to deal with! Thanks Sarah.
Deb Brydon3/10/2020Excellent service and pleasure to deal with.
Cranky Emu2/10/2020 -
The service was amazing, got prompt call back when we had a query and our order then arrived promptly and in great condition. There is a very happy 15 year old practicing his trombone right now
Sia Evans1/10/2020Great advice and excellent service. 'Other Music' listens and understands and can then provide just what I need.
Debbie O'Shea10/29/2019Sarah took the time to research to find the right keyboard to cater to my mum's needs, then set it up for her and gave her some lessons on using it with Garage Band. Very prompt service. Highly recommended.
Jenny Gordon10/08/2019 -
Awesome company to purchase music through. It’s the professionalism, years of experience and personal touches that make the difference. Highly recommend Sarah at Other Music.
Louie Bell9/17/2019I bought a bluetooth control pedal from Sarah and am thrilled with the product and service. Not only was Sarah quick in her delivery, but she was also helpful in showing me how to set it up and how it interfaced with the software!
Paul Kucharski8/25/2019
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As I’m writing this newsletter, I’m enjoying the cooler weather and blue skies! While the rain was nice for a while, you can certainly have too much of a good thing and I’m sure everyone on the East Coast is appreciating being a bit less damp. I hope you’re safe and dry. Did you see […]