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What our customers think
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Nothing is too much trouble for Sarah to help you with! Fast, friendly and expert service. Always my first phone call for help whether for instruments, accessories or sheet music! Love your work! Will always be back!
Jenni Waites6/28/2023Excellent responses; always good delivery and the best deals. Highly recommend this company! Melissa
Melissa Herron6/28/2023Other Music is definitely not like the others. Huge range of products at great prices and prompt delivery. Other Music is now my first stop for music purchases and I will be shopping again with them very soon.
Karl Stiller6/14/2023 -
A big thanks to Sarah and Andrew for assisting me in obtaining and setting up all the gear to connect MainStage to my Roland fantom X-8! Very professional service and they went out of their way to set up for me. Would thoroughly recommend them!
Mark and Melissa Beilby (TheBeilbys)11/10/2022Personal service plus, highly recommend this supplier. I wanted a Mark Bass amp that wasn't available in Australia anywhere. Sarah worked hard, personally kept me in the loop and up to date . Couldn't have been better.
Brett Lee9/07/2022I required a few pieces of equimpment at relatively short notice. Most of Australia was sold out of what i needed at the time due to stock shortages. I found this company deep in my search results online and discovered they had a few items that I required at a good price. I called them directly to confirm they had them and was pleasantly surprised with the personal and thoughtful service I received from Sarah. Other Music is now on my shortlist.
Andrew Vickers9/07/2022 -
Thank you Other Music Australia - great service and a speedy delivery. We'll be back next time we need scores. Stephen
Stephen Matthews8/07/2022Thank you Other Music Australia - great service and a speedy delivery. We'll be back next time we need scores.Stephen
Stephen Matthews7/16/2022A big thanks to Sarah and Andrew for assisting me in obtaining and setting up all the gear to connect MainStage to my Roland fantom X-8! Very professional service and they went out of their way to set up for me. Would thoroughly recommend them!
Mark Beilby7/16/2022 -
Sarah is so helpful! I have been tracking down a particular music stand for 5 years and with Sarah's help, I FINALLY found it. Thank you so much, Sarah!
Evalyn Legried7/05/2022Found exactly the metronome I wanted at the best price. Arrived quickly. Would certainly buy from them again.
Andrew Powter7/05/2022Very supportive and quick to answer any questions I had on my order. Needed the lyre quickly for an ANZAC Day March. Delivered on time.
Brad Ledger7/05/2022 -
Gloria and I are delighted with the service from Other Music- Sarah is super knowledgeable about all aspects of sheet music and instruments, and all music products, and the deliveries are very quick and efficent, We highly recommend this outstanding business which is super reliable, going that extra mile!!!!
Peter Jordan7/05/2022Sarah had what we needed when we needed it. She was prompt with her communication and got the music out to us quickly
Fruitveg Sandgate7/05/2022Fast shipping and excellent customer service. I ordered some reeds which I didn't realise had arrived at the post office and was awaiting collection, which were eventually returned to the sender. Sarah contacted me immediately once they were returned to her, and even offered to cover the shipping cost to send it back to me again.
Kristian M6/28/2022 -
I made a large pre-order of sheet music which was offered at a generous discount. It was mailed out as soon as it possibly could have been and packed really well. The whole process was very pleasant and easy, updates were clear and enough to keep me informed without filling up my inbox.
Nick Cao5/19/2022I cannot thank Sarah and the team at Other Music Australia enough. The customer service I received was completely outstanding throughout. All the hallmarks of good old fashioned dedication and commitment to the customer with complete professionalism. I will certainly be back. This experience is right up there with the best of the best for me. Thank you so much Other Music Australia!!
Colin Rhys-Jones4/18/2022Great service, speakers arrived promptly and work really well. Thank you.
Sounds of Soul Brisbane4/11/2022 -
Very helpful and assisted with what we wanted. Ensured prompt delivery as well. Would highly recommend them to deal with.
Stephen Mabarrack1/09/2022I purchased Faith Blood Moon Venus guitar from Other Music Australia, it is a beautiful, high quality and superb sound guitar. Sarah Whiting is one of staff members of Other Music Australia, who has given me an excellent and trusted service. I am very happy with the service and the product and I recommend this Other Music Australia to every one.
Vickers Mahaliyana1/09/2022Incredible product and service. Sarah showed immense kindness to ensure I was well-equipped in time for my concert! Highly recommend!
Innes Harriman12/09/2021 -
Great service and prompt delivery faster than expected
Belinda Haste11/09/2021Sarah is a warm friendly lady. The service is exceptional. She helped me when I was having problems finding what I needed.Highly recommended.
margaret sonter11/09/2021We worked with Sarah at Other Music to set up a program for my vision impaired son to be able to get the most out of his piano lessons. Sarah came up to see us, bought equipment we could test and gave us amazing advice on getting the best outcome. We're so grateful for her expertise and would highly recommend her.
Alyssa Blackburn11/09/2021 -
Sarah was very helpful with advice on what equipment could meet my needs for on line teaching.
Janet Silverton11/07/2021Loved dealing with the guys. They accommodated my request, had great communication and kept me updated, all while offering me the best price. Happy to work with them again.
kunarx11/07/2021Sarah is a warm friendly lady. The service is exceptional. She helped me when I was having problems finding what I needed. Highly recommended.
margaret sonter11/07/2021 -
Highly recommend Other Music. Great selection of music products and very helpful and friendly. Super fast delivery and fantastic communication, both before and after delivery. An excellent shopping experience!
Shena Dale8/09/2021Loved dealing with the guys. They accommodated my request, had great communication and kept me updated, all while offering me the best price.Happy to work with them again.
kunarx8/09/2021Very friendly and helpful service with a great range of print music.
Holly Smith6/09/2021 -
Friendly and efficient service. Great communication.
Craig Lane5/09/2021User-friendly website and quick delivery. Would definitely recommend!
K Mc5/09/2021Brilliant service and prompt delivery. Most competitive price. Highly recommended!
Angelica5/09/2021 -
Great acoustic fretless bass, excellent service and fast delivery. How good is that!
Les Johnston2/26/2021Brilliant service and prompt delivery. Most competitive price. Highly recommended!
Angelica Parsons2/26/2021great individualised service for some piano books that were very hard to find!
linda beckmann2/26/2021 -
I live in Australia and was trying to find - preferably in Australia - a fairly specialised musical work, Prokoviev's own piano setting of ten pieces from his 'Romeo and Juliet' ballet suite. I was delighted when I discovered through Google search that it was available from Other Music Australia. When I ordered it, it was not immediately available, but the owner contacted me immediately to discuss what options were open to me. I was happy to wait, and actually received the work very soon afterward. The customer service from Sarah was outstanding - warm, personal, friendly, informative, timely and coming from someone well qualified in, and very knowledgeable about, music. Highly recommended.
Marion Diane Villani2/26/2021I highly recommend Other Music, and in particular Sarah. I was searching for music that was really difficult to find. Sarah not only located the music for me but was able to source it and send it to me for a really great price. She has kept me informed of the progress along the way with multiple emails. Thank you Sarah for your personalised and friendly service.
Rachel L2/26/2021Kids school packs made easy! Very friendly and highly recommended by our school community
Bec P2/05/2021 -
I couldn't recommend Other Music highly enough. Sarah is a great person to deal with and really concerned about following up your purchase to make sure everything goes smoothly. Absolutely 5 out of 5!
Lindsay Barrett1/05/2021Great customer service, got exactly what I needed and make the whole experience super easy!
James Scott1/05/2021Order was received very quickly. Enquiry was responded to quickly also. Overall one of the best shopping experiences I have had in a while
Susann Chandler1/05/2021 -
Sarah was very helpful with advice on what equipment could might my needs for on line teaching.
Janet Silverton11/17/2020Blown away by the amazing customer service I have received so far. I placed my order early this morning, and as soon as the store opened, received a call from Sarah to confirm my order and help with a discontinued item. Sarah was polite and professional and I knew I was in good hands. Tonight I found a follow up email confirming everything once again and with all the tracking numbers - she had remembered I was starting a new student next week and had organized priority shipping of my books. I will definitely be using again and recommending them to all my music teacher friends! Many thanks!
Carleen Steele11/03/2020Ordered ukulele strings and arrived at my house within 2 days. Was incredibly straightforward, texted them for help and they were super helpful and friendly. Will come back to in future, strongly recommend!
Grace Brunne10/10/2020 -
Needed some special microphones to run some meetings and they were very helpful and sourced exactly what I needed and added the required input plug
Paolo Lencioni10/10/2020Great service and prompt delivery.
Andrew Rembel10/10/2020Fantastic service and advice from Sarah and Andrew. The guitar is great quality that will withstand the use of a teenager with disabilities! Thanks guys!
Heidi Lambert9/10/2020 -
Sarah went out of her way to get me the exact product that was right for me, at a great price and, with great follow up to make sure I was satisfied. Highly recommended!!!
Russel Gowrie9/10/2020Fantastic place to purchase all your musical requirements, site is very user friendly and Sarah is an absolute delight to deal with. Her knowledge of the products she deals with is up there with the best and her commitment to customer satisfaction is paramount. Cannot recommend enough.
Mick Slimreverend9/10/2020Excellent customer service and fast postage great company
Marie Siogren8/10/2020 -
Got a beautiful ukulele from the great range at Other Music. Quick shipping, thorough customer service and consideration.
Stacey Harman7/10/2020If you want the best, go with Sarah at Other Music! It truly is not like the others... you will actually get fast, friendly and experienced assistance!
Lynch & Paterson6/10/2020Customer service is outstanding! Sarah is my go-to for any musical purchases; I wouldn't go anywhere else. Speedy replies and delivery. As Molly would say, "Do yourself a favour" and use Other Music.
Andrew Lange6/10/2020 -
Fast delivery, great prices and amazing communication. That is why it is Other Music!
Wayne Boxall6/10/2020Sarah went out of her way to help me with my order and I managed to source music through her that I had failed to find elsewhere. Thank you, Sarah!
Anna Symes5/10/2020prompt service and great products ...very happy with my parlour guitar...great bluesy sound....thanks heaps sarah
wayne mccool5/10/2020 -
great customer service 10/10
Luke Hayward5/10/2020Very good service and fast delivery!The books are also packed well.
Meng Yang5/10/2020Excellent service and great offers on products. Sarah is fantastic and a great help. She will assist her best to get the product that you need.
Rayvathi Ganesan4/10/2020
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Latest News
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